Privacy Policy
Action Mechanical Services
Effective Date: 4/30/2024
Location: Phoenix, Arizona
At Action Mechanical Services, we value your privacy and are committed to protecting the personal information you
share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with
us—whether online, over the phone, or in person.
1. Information We Collect
We collect personal and technical data to provide HVAC services and support, including:
● Personal Information: Name, address, phone number, email address, service history, and payment information.
● Technical Information: IP address, browser type, device identifiers (when using our website or booking online).
● Service Data: HVAC system details, service requests, and diagnostic data collected during site visits.
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
● Scheduling service appointments
● Providing installation, maintenance, or repair services
● Processing payments
● Customer communication and support
● Sending invoices, updates, or service reminders
● Legal or regulatory compliance
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
● Licensed contractors or technicians to fulfill services
● Payment processors (e.g., Square, QuickBooks) for billing
● Third-party service providers (e.g., CRM or scheduling tools)
● Legal authorities, if required to comply with the law
4. Data Retention
We retain customer data for as long as necessary to:
● Provide services and support
● Meet legal or regulatory obligations
● Maintain service history for warranties or ongoing maintenance
5. Data Security
We use industry-standard measures such as encrypted storage, firewall protection, and secure connections to protect your
information. Access is restricted to authorized personnel only.
6. Your Rights
You may request to:
● Access or update your information
● Opt out of promotional communications
● Have your information deleted (unless retention is required by law or for ongoing services)
Requests can be made by contacting us at [email protected]
7. Cookies and Website Tracking
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve performance and track visitor
behavior. You can disable cookies in your browser settings.
8. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted to our website with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Action Mechanical Service LLC.
2602 W Lone Cactus Dr., Ste F
Phoenix, AZ 85027
Email: [email protected]
Phone: 480-466-4921